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You'll manage the process from needs assessment, product design and development, through product testing and implementation. Design, develop, support, and maintain IT security infrastructure applications using PHP and Python. Collaborate with management, team leads, and functional owners to identify end-user requirements and specifications. We include these past jobs as a way for you to explore what kinds of remote and flexible jobs Verizon has hired for in the past and might be likely to hire for again in the future. When applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. One or more years of customer service or sales experience.
At Verizon, you’ll have the ability to pursue your ambitions and grow your career. We’ve got you covered with a total rewards package that includes up to $8k/year in tuition assistance, 401 savings plan with company match, 8 weeks parental leave, 50% off your Verizon wireless service, and more. Virtual meetings, conference calls and online group chats are a big part of this role so you can get to know and collaborate with your fellow V Teamers. A culture of learning keeps our people at the forefront of an ever-changing industry.
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Verizon operates via multiple divisions to provide internet, TV, and phone services to individuals and businesses across more than 150 countries. In addition, the company offers GPS fleet management software and solutions and a variety of IT, managed network, and telecom services to government and commercial clients worldwide. As an employer, Verizon has been recognized for multiple consecutive years on Working Mother magazine’s list of the 100 Best Companies for Working Mothers, as well as its list of the Best Companies for Multicultural Women.
When customers come to us with complex challenges, you'll respond with patience, ensuring they feel heard and cared for. No two calls are the same, so you’ll know how to apply your resources to determine the right solutions. Downdetector.com needs to review the security of your connection before proceeding. Creating applications used by NOCs and Tier 1 teams to alert network performance issues by validating and testing complex analytic formulas. Analyzing data and key performance indicators for strategic wireline networks to predict and prevent... Performing active real-time security monitoring and investigating complex security events.
Job Description
This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs. You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance. You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.
Experience promoting and/or selling products and services. Demonstrated self-discipline, time management, ability to collaborate virtually. Provide eyes on glass near real-time security monitoring in a 24x7 environment by monitoring security infrastructure and security alarm devices for Indicators of Compromise utilizing a proprietary SIEM and cybersecurity tools.
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Save time and find higher-quality jobs than on other sites, guaranteed. Managing process design and configuration for goal setting, development plans, mid and year-end reviews including performance ratings, performance calibration, feedback, performance improvement and corrective action. Provide recommendations using consultative analysis to assist clients in making decisions to improve overall security program. Your role focuses on defining and aligning teams around a design vision that informs approach, and increased accountability for opportunity framing and solution quality.
Four or more years of relevant work experience. Needs to review the security of your connection before proceeding. Not everyone can succeed and thrive in a home-based customer service role. We’re looking for the right type of worker with the perfect home office setup. Answer these simple questions to find out if you’d make a great match.
Desk and chair options after successful completion of training. In addition to these qualifications, you'll also need to meet our home office and technical setup requirements. Please review the qualifications and requirements below. Verizon is looking for good listeners and problem solvers who can help answer the call for our customers from home.
Planning and executing independent technology-based audits focused on cybersecurity and information systems across complex business processes. Being able to understand complex business processes and identify full range of risks related to processes... Interested in a remote Customer Service job with Verizon? Take this speed test to see if your internet speed meets our at-home requirement of 25mbps. Experience resolving customer issues, billing, and/or handling product Q&A. Whether it's using new tools to better serve our customers or trying different ways to generate sales, you’re up for the challenge.
Providing timely and accurate network information to management and other groups during network events and major outages. Communicating technical information and issuing status to customer service centers, technical support organizations and... As a work from home representative, you’ll deliver a positive experience that solves customers’ challenges in one call. While working to resolve issues, you’ll also help drive sales on products and services that will keep them happy and connected.
At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19. Enter your email below to receive job recommendations for similar positions. Internet service with a direct connection to a cable or fiber modem and capable of at least 25mbps plan minimum. Wireless connections, satellite or DSL are not acceptable.
You develop and communicate a strong point of view as a mentor and thought... Managing meetings, conference calls, videoconferences, and events and takes meeting minutes. Exhibiting prudent discretion in handling highly confidential and sensitive information within the organization. By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilderTerms and Conditionsfor use of our website. To use our website, you must agree with theTerms and Conditionsand both meet and comply with their provisions.
Learn more about working from home with Verizon from two of our all-star customer service representatives. Partnering with leaders to understand key business issues. Designing, conducting and shaping both generative and evaluative research designs to yield actionable insights including qualitative, quantitative research, concept testing, segmentation, ... Handling inbound prospect leads and prospect carts which you will work through the sales cycle through closure. Resolving customer problems and recommending solutions by cross-selling and upselling.
What type of issues does a customer service representative typically handle?
Furthermore, in 2014, Fortune magazine named Verizon the number one remote company on its list of the World’s Most Admired Companies, and it has also ranked more than once on Equal Opportunity magazine's list of the Top 50 Employers. It’s time to take your sales career to the next level. Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together.
